Testimonials

Fetch-A-Tech was previously branded as Climate Control Experts.  Our testimonials are extremely important to us.  You don't need to talk our word for the excellence of our service, just look at what people have to say about us.  We take immense pride in serving your, your family and businesses.

Bruce Chatterton
Bruce Chatterton
20:18 19 May 22
Adam did a great job with the follow up intimation of my new air conditioner. He was friendly and professional (as well as his co-workers) The company is great as far a follow up as well. They make sure you are happy with their work.
Dean Hiedeman
Dean Hiedeman
00:48 19 May 22
Unit was installed 4 weeks earlier and had stopped functioning all together. The tech that responded identified faulty wiring in the thermostat and repairs were accomplished quickly. The bio sent out by fetch a tech was in fact not the person who showed at the residence. It would seem that if the install crew had taken time to do the job properly this whole service call could have been avoided
Blaire Simpson
Blaire Simpson
23:01 10 May 22
One ac unit wasn't working. Isaac located a leak in the attic, made the repair, recharged the system and its now fine. This unit is new, this was a warranty item, so no charge. Very happy with service.
Jeff Holden
Jeff Holden
15:37 06 May 22
The technician Mason was A++ so 5 stars. The office service was a 1 due to lack of follow up and follow through... was disappointed in this area.Update: Had a call with Henry Lo and between his rapid response and absolute follow through and your field techs over all, I will continue to recommend and be a customer. As I told Henry I was with in an inch of going on the warpath and cutting ties. Thanks for 4th and goal win !!
Jeff Holden
Jeff Holden
22:20 05 May 22
The technician Mason was A++ so 5 stars. The office service was a 1 due to lack of follow up and follow through... was disappointed in this area.
Brant Wojack
Brant Wojack
21:36 04 May 22
Very professional and knowledgeable serviceman. This business is run extremely well by the owners. Highly recommend.
Richard Loveland
Richard Loveland
20:35 03 May 22
Two years ago I purchased 2 AC units and heat exchanger. At the time, team was timely and professional. Noticed one of the units wasn’t blowing cool air. I called within a few hours, they came out diagnosed problem, fixed it, honored the warranties without question. Two experiences, both first class service and professionalism, Thank you Patrick and thank you ACLV and thank you fetch a tech!!!
Jim J
Jim J
18:37 03 May 22
On May 3, 2022, Joseph Monturi was on time, professional, and efficient. He explained the process and communicated exactly what he would be doing. He cleaned the A/C condenser coils, checked the contacts, compressor voltages and amperage, and inspected the duct work. Joseph was personable, and friendly. Thank you.
Roger Terry
Roger Terry
15:57 16 Apr 22
5* Rating. Have service contract which highly recommend. Annual checkup of HVAC so never service outages. Professional from office scheduling to actual service; Plumbing too. Top notch.
DJ Donle
DJ Donle
22:01 03 Feb 22
Climate Control Experts continues to be one of our most valuable partners in Las Vegas. Patrick has provided us 5 star service anytime he has assisted us. Thank you!
Yolanda Ortiz
Yolanda Ortiz
18:45 19 Jan 22
Jason is very efficient, knowledgeable & very personable! He is a joy to be around. We will ask for him if need be. Highly recommend services!!!
Brant Wojack
Brant Wojack
23:20 11 Jan 22
Very professional and knowledgeable serviceman. This business is run extremely well by the owners. Highly recommend.
Cindy Johanson
Cindy Johanson
18:15 24 Nov 21
We had our annual furnace maintenance scheduled with Brent then decided to have system replaced, 25 years old. When Isaiah and 3 others came and installed system and new thermostat we were very pleased with the friendly and polite how everyone was to us. They explained everything and we are very satisfied with the job. Cleaned up everything as if they weren't even here. Will definitely recommend to others.
Carol Allen
Carol Allen
02:22 18 Nov 21
Excellent, informative customer service by the office ( that's unusual!) and especially Adrian who came out to the house. This company makes you feel safe and informed and protected all for a reasonable price!I purchased a yearly contract and now don't have to worry about my plumbing either, no more water heater draining for me!!
Donald Hairston
Donald Hairston
22:46 15 Nov 21
ACLV Technician Juan performed repair/ replacement of a broken water main line from the street to my home. The work was done in a reasonable period of time and to my satisfaction. The technician arrived on time, was very friendly answered all of my questions. The cost of the job was very reasonableHighly recommend calling ACLV first if you have a similar plumbing problem.
Dan Weissman
Dan Weissman
22:56 27 Oct 21
From Management to Office Staff to Technicians, the experience has been great. Very communicative keeping me informed before, during and after appointments. I feel confident in their work and trust them to do only what is required at a fair price. I have 3 properties and strongly recommend ACLV for the gracious level and quality of service along with superb customer service.
carol grossman
carol grossman
03:52 14 Oct 21
Installation went seamlessly, a little longer than quoted time but I was very pleased with the results. ACLV purchased the company I had done business with for about the last 10 to 12 years and I was pleased with the transition. My new air conditioning system works like a gem and I am thoroughly pleased. Especially happy with my monthly payments decreasing about $100.00 a month this past summer.
Ronald J Iversen
Ronald J Iversen
02:06 08 Oct 21
I would HIGHLY recommend ACLV! Their service teams are terrific: very professional, aptly trained, diligent and customer oriented. We started with having our five (5) A/C units maintained and followed with the installation of two (2) heating systems. Everything was done proficiently with very high quality. The systems worked perfectly with no issues for years. When we sold the house, we ensured the new owners knew the right company to support their HVAC needs … a critical element to living in Las Vegas.
Susan Lemn
Susan Lemn
00:16 21 Jul 21
Since our new system was an upgrade, it was necessary to install the proper vent for this new system. We are delighted the work is done now.Thank you!
Kelso Thorn
Kelso Thorn
21:45 04 Jun 21
ACLV responded quickly came out and quickly fixed the AC issue which for Vegas in the summer is not an inconvenience but a life necessity. Thank you so much.
Florence Vamos
Florence Vamos
18:59 18 Nov 20
The company is absolutely amazing especially the team captain, the lady who mans the telephone and keeps the customers advised ALL DAY AND ALL NIGHT. We have never dealt with a company who kept us continually advised as to when their service person would be arriving and even arranged for a service person to call late at night on an emergency basis when out heating system went out during a cold spell, The lady deserves a promotion and a substantial raise.Next, lets discuss Justis. He is the best. He is the best in the furnace repair business. Despite the late hour he arrived carrying the ladderand was able to give us a temporary repair so that we had heat for the next few days until a more permanent repair could be arranged., After a few days he arrived again and made a permanent repair. He wasresponsive, reliable, good natured,YOU HAVE THE BEST TEAM!
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